Personalized tourist assistance
The true value added to your holiday!
As an old African proverb goes:
“Alone you can go faster, but together we can go further”
Nowadays at first sight everything seems easily a mouse-click away, especially in the world of travel. But unforeseen complications are just around the corner, and travelling alone or with people not adequately trained in order to take care of tourists’ requirements and not qualified as tour leaders, especially if lacking the fundamental instrument of proficient language skills, can rapidly degenerate into a nightmare.
This is why a good Tour Leader plays a unique role in ensuring that everything runs smoothly, reducing worries to the minimum, so that the whole group can enjoy their well deserved holiday peacefully.
Solely if a mindful Tour Leader pays attention to the requirements which might arise during the tour by some members of the group can he act as a link with the Tour Operator and help make things right by improving and / or adding services that the involved Tour Operators did not initially consider, when planning the tour for the group.
The qualified services rendered and the steady presence of the Tour Leader are not just beneficial to the group being travelling, but also to the Tour Operator company; just like this they can ensure a steady service upgrade for the following groups.
The qualified services rendered and the steady presence of the Tour Leader are not just beneficial to the group being travelling, but also to the Tour Operator company; just like this they can ensure a steady service upgrade for the following groups. The Tour Leader indeed reports to the Tour Operator about the quality and the due diligence in the services rendered by the suppliers or conversely about their disservices, or about how and how promptly the supplier did find a solution to such disservices.
.. and… you never know! Lorella belongs to the Italian National Association Agilo for Tourist Guides, Tour Leaders and Tourist Interpreters, so that they might keep her posted on applications, initiatives and regulations and also to take out a Professional Liability Insurance Policy.